Your online reputation is your business's curb appeal. MAD Monkey Media generates new 5-star reviews on autopilot, monitors every platform 24/7, and uses AI to respond professionally to every review -- the good, the bad, and the unfair.
From getting more reviews to recovering from a bad one, we handle the whole stack.
Trigger SMS and email review requests right after a job, sale, or appointment. Our system funnels happy customers to public review sites and quietly catches unhappy ones before they post a 1-star.
Real-time monitoring across Google, Facebook, Yelp, BBB, Trustpilot, Angi, Houzz, and 50+ niche directories. You get alerted the moment a new review hits -- on any platform, anywhere.
Every review gets a thoughtful, on-brand response within minutes -- not days. Our AI drafts the reply, a human approves it, and Google's ranking algorithm rewards your engagement.
A bad review isn't the end of the world -- if you handle it right. We craft de-escalation responses, push for legitimate removals, and bury isolated negatives under a flood of fresh 5-stars.
Weekly GBP posts, photo uploads, Q&A management, services and product updates, and category tuning. A fully optimized GBP is the single highest-ROI channel for local businesses -- and we run yours like a pro.
Live dashboard showing your average rating, review velocity, sentiment trends, and platform-by-platform breakdown. Know exactly how your brand looks online at any moment.
A 4-step process that turns satisfied customers into your best marketing.
We claim and verify every listing across Google, Facebook, Yelp, BBB, and niche directories. Duplicate listings, wrong addresses, and old phone numbers all get fixed.
SMS and email review request automation goes live, integrated with your CRM, POS, or invoicing system. Every happy customer gets the nudge at the perfect moment.
AI drafts replies to every review -- positive, negative, and weird. A human approves it, then it goes live within hours. We also flag fake reviews for removal.
Weekly Google Business Profile posts, photo updates, Q&A management, and category tuning to keep your listing climbing the local pack.
Get a free reputation audit. We'll show you exactly how your brand stacks up against competitors and what it takes to dominate the local search results.
Straight answers about online reviews and reputation.
Sometimes. Reviews that violate Google's, Yelp's, or Facebook's policies (fake, off-topic, conflicts of interest) can often be removed. We file removal requests, document evidence, and follow up -- but no agency can guarantee removal of legitimate reviews.
Most clients see their first new reviews within 7-14 days of launching automation. By 90 days, average review volume is up 200-400% and rating is climbing toward 4.8 or higher.
Not at all -- as long as you're asking honestly and not gating responses or paying for reviews. Our system follows Google's, Yelp's, and the FTC's guidelines to the letter, and we'll never put your listing at risk.
We do. AI drafts, humans approve, you stay in the loop. You can review every response before it goes live or set the system to fully autopilot -- your call.
Get a free reputation audit. We'll show you exactly how your brand stacks up against competitors and what it takes to dominate the local search results. Request your free audit or call 1 (800) 858-1639.
